Privacy Policy
Last updated: 30 April 2026
Last updated: 2026-04-21
This Privacy Policy describes how Sitexx SAS (hereinafter "LinkResellers", "we", or "the Company") collects, processes, transfers, stores, and protects personal data of users of linkresellers.com and our services, in compliance with Law 1581 of 2012 of Colombia (and Decree 1377 of 2013) and, where applicable, the General Data Protection Regulation (GDPR - EU 2016/679) for data subjects in the European Economic Area.
1. Data Controller
- Legal name: Sitexx SAS
- Tax ID (NIT): 901579602-8
- Address: Carrera 44 #13B - 61, Cali, Colombia, 760036
- Privacy contact: [email protected]
- Website: linkresellers.com
2. Data We Collect
We only collect data necessary to provide our services:
- Account data: first name, last name, email, encrypted password, company, position, country.
- Billing data: tax address, tax ID, order and payment history.
- Payment data: processed directly by PayPal and Binance. LinkResellers does NOT store card numbers or full bank details.
- Usage data: IP address, browser type, operating system, pages visited, date/time, referrer.
- Cookies and similar technologies: see our Cookie Policy.
- Communications: content of emails, tickets, and messages you send us.
3. Purposes of Processing
Your data is used exclusively to:
- Provide, operate, and maintain the backlink contracting platform.
- Manage your account, orders, payments, invoices, and customer support.
- Comply with legal, tax, and contractual obligations.
- Send transactional communications (confirmations, invoices, service changes).
- Send marketing communications related to LinkResellers, only when you have given express consent.
- Prevent fraud, money laundering, and illegal activities.
- Internal statistical analysis to improve the service (always aggregated and anonymized).
4. Legal Basis for Processing
- Contract performance: to provide the services you have requested.
- Consent: for direct marketing and non-essential cookies (revocable at any time).
- Legal obligation: for accounting, tax retention, and responding to authorities.
- Legitimate interest: platform security, fraud prevention, service improvement.
5. Processors and Third Parties with Access
We share data strictly with the following providers, under data processing agreements:
- PayPal (PayPal Holdings Inc. — payment processing)
- Binance (Binance Holdings — cryptocurrency payment processing)
- Brevo (transactional and marketing email — EU)
- Hosting and infrastructure providers (server hosting)
- Competent authorities upon formal legal request
We do not sell, rent, or transfer your data to third parties for commercial purposes.
6. International Transfers
Since we use providers located outside Colombia (United States, European Union), your data may be transferred internationally. We ensure these transfers are performed with adequate mechanisms:
- Standard contractual clauses approved by the European Commission (for EU data subjects).
- Providers with recognized security certifications (SOC 2, ISO 27001).
- Countries with adequate level of protection according to SIC (Colombia's Superintendence of Industry and Commerce).
7. Retention Periods
| Category | Period |
|---|---|
| Active account data | Duration of the account |
| Billing data | 10 years (accounting obligation) |
| Server logs | 12 months |
| Marketing data | Until consent is withdrawn |
| Support tickets | 3 years from closure |
8. Your Rights as a Data Subject
As the owner of your personal data, you have the following rights, under Law 1581/2012 and GDPR:
- Access: know what data of yours we process.
- Rectification: correct inaccurate or incomplete data.
- Erasure / "right to be forgotten": request deletion of your data when no longer necessary.
- Objection: object to processing for specific purposes.
- Restriction: request temporary restriction of processing.
- Portability: receive your data in a structured format and transfer it to another controller.
- Withdrawal of consent: at any time, without retroactive effect.
- Lodge a complaint: with the Superintendence of Industry and Commerce (SIC) in Colombia, or the supervisory authority of your country of residence in the EU.
To exercise these rights, write to [email protected] attaching a copy of your ID. We will respond within a maximum of 15 business days (Law 1581) or 30 days (GDPR).
9. Data Security
We apply reasonable technical and organizational measures to protect your data:
- Encryption in transit (TLS 1.2+) and at rest (AES-256) where applicable.
- Passwords stored with hashing functions (bcrypt).
- Multi-factor authentication for administrative access.
- Role-based access control and principle of least privilege.
- Encrypted backups and continuity plans.
- Periodic security audits.
10. Minors
Our services are directed exclusively to persons over 18 years of age. We do not knowingly collect data from minors. If we detect data from a minor, we will delete it immediately.
11. Automated Decisions
We do not make fully automated decisions that produce significant legal effects on you. Any automated analysis (e.g., fraud filters) is supervised by human personnel.
12. Changes to this Policy
We may update this Policy at any time. Material changes will be notified at least 30 days in advance by email or visible notice on the platform.
13. Contact
For any privacy inquiry:
- Email: [email protected]
- Postal address: Sitexx SAS, Carrera 44 #13B - 61, Cali, Colombia, 760036